philt
2 years agoUp to speed
Lost sound on V6
Last night the sound was ok on the V6, this morning it had gone.
All connections are ok. TV has sound from other sources.
I just called 151 and got sent a link. It ran some diagnostics and then froze.
The last URL is ... https://www.virginmedia.com/support/help/tv/tv-faults/diagnostics/C8A_V6/error
I am guessing it has detected a fault but it is just showing the VM logo animation.
I have tried fault detection via the website again and I end up at the same point.
Any clues ??