We had this last season for several weeks on BT Sport's 531 until enough people complained as seemed to be region specific.Anyone else with the same issue?

Seeing odd issues here as well. Framerate intermittently dropping drastically, choppy sound. M28 postcode area, in case it's region-specific. Sky UHD channels have been fine today.

Jittery picture for me on TNT Sports Ultimate. Man City v Newcastle. Location is S18

Hi all, We're currently looking into the issues you've been experiencing and we'll post again when we have an update. Thanks

Anyone else have a problem with intermittent sound on TNT Ultra. I’ve experienced it for several months now with no problems on any other channel.

I have been complaining about this for ages and have the same issues. I have my own post on this. I am not convinced (I am being told it is the TNT's problem) but it is random and also can be cleared a lot of the time with a few channel switches. I have it on two boxes one connected to an amp and one through TV and when it happens on one it is not happening on the other or vice versa or both at the same time. It seems to be when the transmissions switch between ultra HD and then normal HD in the adverts? it seems to really unsettle the V6 box to be honest but nobody believes me at all.. hope you get resolution because I have not

Jittery sound on TNT Ultimate | Virgin Media Community

37 Replies

ACMCR
Joining in
2 years ago
Same problem here. So unreliable last season with sound lag and same today, only minor today at least but noticeable none the less.
- BinghamBloke
  Super solver
  2 years ago
  We had the sound lag also but I know sometimes my soundbar can have issues with timing on some sound types so good to see I'm not on my own there either
ginler
Tuning in
2 years ago
Getting this again too. Only seems to happen on tnt sports Ultimate
Megan_L
Forum Team (Retired)
2 years ago
Hi BinghamBloke,

Thanks for posting this on our Community Forums, sorry you've noticed an audio issue on TNT Sports Ultimate 😥

Is the issue still ongoing today?

Does the issue happen on other channels or just this one?

Thanks,

Megan_L
BinghamBloke
Super solver
2 years ago
No other channels and by the end of the match it appeared to be fixed.
- Akua_A
  Forum Team
  2 years ago
  Glad to hear this BinghamBloke
  
  Please continue to monitor the service and let us know if you need any further help.
  
  Thanks,
BinghamBloke
Super solver
2 years ago
Watching the Super Cup Final and not as bad as Saturday but sound still not right and all I can describe it as is jittery
- Joseph_B
  Forum Team (Retired)
  2 years ago
  Hey BinghamBloke,
  
  Thanks for confirming this for us, I will get this noted through but please keep monitoring this for us and let us know if this affects any other channels.
  
  Joe
  - mw619
    Joining in
    2 years ago
    I'm experiencing the same fault.
mingsy
Superfast
2 years ago
Does anybody have the picture randomly dropping out for a second as well?
jgnotts
Superfast
2 years ago
The picture is juddery at times as well for me. Also at times the motion looks strange almost as if it’s in slow motion.
Please don’t let us go back to this garbage service again like last year 😞
ereeve0690
Joining in
2 years ago
We’ve got this issue tonight too. Sound is very bad and keeps dropping out. No issues with picture here though.
Snakefighter
On our wavelength
2 years ago
Seeing odd issues here as well. Framerate intermittently dropping drastically, choppy sound. M28 postcode area, in case it's region-specific. Sky UHD channels have been fine today.
KidA
Tuning in
2 years ago
Jittery picture for me on TNT Sports Ultimate. Man City v Newcastle. Location is S18