baldbilluk
11 months agoOn our wavelength
How do i return the Samsung box as i no longer...
I hope this is the correct board but I have downgraded my package and no longer have any TV services, I was told to return the Samsung box but they have not sent me the cardboard box to send it off with, can anyone tell me if VM DO actually send you a box or have I misread the message, and do i have to post it Myself? And if so how do I do that.
My thanks for any replies/information
Hi baldbilluk
You've posted in the V6 forum so I assume you have a V6 box and not the older tivo box (the older tivo box doesn't need returning) You can check which box you have < here >
You can request returns packaging online using the link below
/virgin-media-return-or-recycle-equipment/request-returns-pack