Forum Discussion

Kellyblackwell's avatar
Kellyblackwell
Joining in
2 years ago

Hi where can i get a replacement power cable for my v6 box please

Hi where can I get a replacement power cable for my v6 box. I've tried calling a few times but they don't seem to understand what I'm calling about 

  • Might be worth referring to it as a mains adapter when you're calling VM as to replace the cable, the mains adapter probably has to be replaced at the same time

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team

      Hi there Kellyblackwell 

      Thank you so much for your post and welcome back to the forums, it's great to have you here. 

      I am so sorry that you have not been able to arrange a replacement power cable, can I ask what has happened with your current cable? Was this damaged or has it stopped working? 

       

      • Kellyblackwell's avatar
        Kellyblackwell
        Joining in

        Hi the thin wire that plugs in the box of the box has broken in half