Forum Discussion
- roy247Superstar
The quickest way would be to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.
When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.
- Ashleigh_CForum Team
Hi there Favad
Thank you so much for your post and welcome to the community forums, it's great to have you with us again.
I am so sorry to hear that you are experiencing this issue with your TV service, I have taken a look and I do think an engineer would best be required to resolve this. I'm going to pop you a PM so we can arrange this.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
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