Forum Discussion

Favad's avatar
Favad
Joining in
6 months ago

DVR detected a serious problem warning on a green screen.

hi all Have got the dreaded error message above. Searching through the forum seems like the box is nearing end of life. Will see if I can collect convince someone to replace it! Any advice on how t...
roy247's avatar
roy247
Superstar
6 months ago

The quickest way would be to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.

When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.