I have just started to notice that the signal for the two above channels is very intermittent. All other channels are transmitting fine and I have no problems but these two are struggling. I’ve test the box and WiFi and it’s still doing it. Does anyone else have this problem or know how to fix?
I'm going to assume the symptoms you're seeing are pixellation and/or picture breakup on these two channels, and/or a W02 "loss of signal" error. If you're using a V6, live TV doesn't use the internet so testing your WiFi is an exercise in futility, not sure what test you've run on the V6 itself.
Otherwise, standard advice for pixellation issues applies - check for area faults on 0800 5610061, reboot your box once to rule out a fault there, and if it persists.. report the fault to VM, as it will need "boots on the ground" investigation.
150 from a VM phone, 0345 4541111 from any other phone, or wait on this forum a few days (may be longer with the Bank Holiday weekend) if you don't consider it urgent.
