Forum Discussion

Wilo-the-wisp's avatar
Wilo-the-wisp
Joining in
4 days ago

360 upgrade from tivo v4

Hi,

I've recently responded to a message to upgrade my set top box to a 360.l, which I received yesterday. Before I start what I feel will be a stressful process can anyone tell me if I can actually upgrade from a Tivo box v4? I also have a second box. 

Thank you 

4 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Once the upgrade has started you can’t turn back.  If you have a V6 it’s just a software update for the boxes.  If it’s the older TiVo, then it will be replaced by a new 360 box.  As you have 2 boxes you may end up with a 360 Master and a 360 mini ( no hard drive) 

    • Wilo-the-wisp's avatar
      Wilo-the-wisp
      Joining in

      Thank you for the reply. I didn't want to start something before I was sure.  The parcel does contain both a master and a mini. Fingers crossed this goes smoothly 

      The next question is as I'm being charged for two old tivo boxes, should I order another master and mini set via my other box...

      • nodrogd's avatar
        nodrogd
        Very Insightful Person

        You cannot order another “master” box. The 2 box scenario is a temporary perk if you are initially migrating 2 V6 boxes to Horizon V360. You are paying for access on 2 TVs, the recordings are centralised.

        Horizon is a completely different TV platform to TiVO, & is server driven. The server backend was developed for cloud recording, so as a result, even if you had 2 master boxes you would still only see one combined list of recordings for both boxes.