Forum Discussion
1 Reply
There was this problem last October but that is supposed to have been fixed, if your box has deleted your recordings I would be thinking it is faulty and needs replacing.
You could a factory reset to see if that makes any difference while you waiting for the forum team to respond which might be a couple of days.
It's only a partial system reset and not a complete factory reset. You are given 2 options,
Keep Recordings
Format DiskChoosing Keep Recordings, means you won't lose your recordings and any planned recordings or series links you've set up, but you will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.
Related Content
- 2 years ago
- 10 months ago
- 12 months ago