What a joke
Added a netflix subscription a week ago to my virgin media bill then they decide to email me after a week of watching netflix that it can't be added to my bill does anybody no of a reason why
Forum Discussion
It sounds like a frustrating situation, and you're not alone—others have reported similar issues with adding Netflix to their Virgin Media bills. Here are some possible reasons and steps you can take:
- Account Verification Issues: Sometimes, Virgin Media might face difficulties verifying your Netflix account details. Double-check that your Netflix account is linked correctly.
- Billing System Glitches: There could be a technical issue on Virgin Media's end. Contact their support team to confirm if this is the case.
- Plan Compatibility: Ensure that your Virgin Media plan supports Netflix billing. Some plans might not include this feature.
- Activation Email: Check if you received an activation email from Virgin Media for Netflix. If not, this might be the root of the problem.
- Reach Out to Support: If none of the above applies, try contacting Virgin Media through their live chat, social media, or community forums. They might be able to resolve the issue or provide clarity.
Hi liam6,
Thanks for your post and welcome to our community.
We're sorry to hear you're having some issues adding Netflix to your Virgin Media billing.
To clarify for us please, do you just want to pay for an existing Netflix subscription on your bill with us instead of a separate payment?
Or are you wanting to add as Netflix inclusive bundle to your account with us?
Did the email give any explanation as to why this couldn't be done?
Please pop back to us when you can.
Why do s subscription for netflix by virgin media? why not go direct?
