17Jojo17
8 months agoOn our wavelength
Virgin tv 360 upgrade error
Hi, we have had a message come up on our 2 virgin media boxes offering us a free upgrade to virgin tv 360 but when I argee to the upgrade and new remotes on both of the boxes it bring up a error saying the upgrade couldn’t be completed and to try again later it gives me a barcode link to a virgin media help page which is also blank.
i have no idea now if the request for the new remotes or the upgrade has gone through for both boxes.
thanks in advance