Virgin 360 working with Sonos beam
After ‘upgrading’ to V360 after a long time on V6 within in minutes sound kept dropping from Sonos to TV sound and back again. Virgin no help Sonos no help looked on here and ‘haroldino’ on here s...
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Hello Help01.
Thanks for joining this thread.
We did have the same question as yours back in July this year.
The original poster that asked the question never came back to us so I'm guessing it was correct.
The CEC less adapter would plug in the back of your TV then the HDMI cable would go into that. As it's not a Virgin Media product this would be answer as far as we know it.
Hope that helps👍
Could you please keep us posted how you get on.
Gareth_L
Having checked back, purchased £10 CEC less HDMI adaptor. Inserted into TV hdmi slot, then placed 360 HDMI into that.
Worked first time of asking.
Can someone pass this GOLDEN data to Virgins Engineers as I have seen 3 in a week and they were unaware of the how to fix the issue. The 3rd Engineer thought the fault was with my TV.
Fortunately, we have this community to support the harder issues. If the Engineers had this data it would reduce unnecessary call outs and let them support the really needy calls ?
