Forum Discussion

ZZIP2017's avatar
ZZIP2017
Tuning in
15 days ago

Tv360 still available

I am trying to get a tv360 and broadband package for my parents but when I look at packages now all that is being offered is the stream box, they don't want that they want the 360 box, but I can't find any packages with this on the website, is it only stream boxes being offered now? 

 

Regards

Stuart

10 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Providing they are not in a Nexfibre XGS-PON area, they can request the 360 at extra cost.  The default for VM TV is now the Apollo box (Flex/Stream) as VM are ultimately trying to move to Cloud recordings. 

  • Are all the recordings on the cloud or does the box take you into the appropriate app, ie it player for coronation street

    • Tavis75's avatar
      Tavis75
      Super solver

      Are all the recordings on the cloud or does the box take you into the appropriate app, ie it player for coronation street

      There is no "cloud recording" functionality at this time, it just uses apps, with un-skippable ads etc. TBH I suspect this is all "cloud recording" is ever going to be, they won't be storing individual recordings for each user, so it will always just be a link to some on demand asset, with a limited lifespan and the various other limitations that brings.

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      Hi ZZIP2017,

      Thank you for your post. 

      To confirm, are you asking regarding the 360 box or Stream box?

      ^Martin

  • 360 no longer available for new customers online.   

    You MIGHT have a chance with a phonecall.

     

    Sky doing the same by not actively offering Q product only Stream.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    All new customers get a hub 5 (or hub 5X) and an Apollo box  - formerly Flex (formerly Stream).