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markyb11's avatar
markyb11
Joining in
2 years ago
Solved

TV360 and remote app?

Hi just joined the group as have been searching for some assistance. Virgin replaced my V6 box only yesterday with the TV360 update. I can no longer access the Virgin TV remote function on my iPhone to set up recording etc. when away from home. I have uninstalled the app and reinstalled following the steps to scan for remote etc. However, without success. Is TV360 compatible with the remote app? and if so how do I reconnect my new box to the app? Many thanks in advance for any assistance received. 

  • 1701-e's avatar
    1701-e
    2 years ago

    The TV Go app has the remote control function.  Top right...  Connect to 360.  

    TV Control app no longer needed.

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  • 1701-e's avatar
    1701-e
    Fibre optic
    2 years ago

    The TV Go app has the remote control function.  Top right...  Connect to 360.  

    TV Control app no longer needed.

    • markyb11's avatar
      markyb11
      Joining in
      2 years ago

      Ah ok that’s good to know. Can you also set up recordings and view guide using that ‘go’ app?

      just going to download it now and have a look. 

      • 1701-e's avatar
        1701-e
        Fibre optic
        2 years ago

        Yes.  Does it all.  Handy for clearing the continue watching lists