I have had 2 replacement tv360 boxes in the past which are always refurbished ones... the latest one is now experiencing the same issues as the previous 2; hangs on startup, unable to play streamed content, lost of ALL recorded content and record settings!!! Why can't VM provide a reliable piece of hw!!!!
Hi pasty757 👋.
Thanks for reaching out to us, sorry to hear that you are having issues with your TV box. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
