Forum Discussion

chr0m4t1c's avatar
chr0m4t1c
Tuning in
4 days ago

TV360 box replacement - moving series links

I'm hoping someone knowledgeable from VM reads this can respond.

My primary TV360 box has failed and for reasons best known to CS I have to wait for about a week for an engineer to come and replace it.  Bit of a pain but ot a major problem.

I've swapped it out for my second box and that's working fine, but non of the series links will now record anything because the target box isn't there and I can't delete or edit them because they belong to the broken box.

I assume this is because they are held somewhere within the VM systems, so I assume they now have to be edited or moved by VM themselves?

Does anyone know how I can get up and running again a bit quicker?

2 Replies

  • japitts's avatar
    japitts
    Very Insightful Person
    4 days ago

    Is your "primary TV360" a master box, with the hard drive?

    And the "second box", a mini without a hand drive?

    Any recording setup on a broken box will be problematic here - even more so if you don't have a remaining master box with HDD

  • roy247's avatar
    roy247
    Hero
    4 days ago

    Which 360 boxes do you have 2 360 main boxes (2 updated V6 boxes) or a main box and a mini box, mini is on the right with no hard drive and can't record and can only rewind/buffer for 2 to 3 minutes.