anyone what's causing this, it's keeps happening every couple of weeks. Last time I removed the ethernet cable and it's went back to normal. Rebooted the TV box and router and checked all the cables and no change.
The "white cable" could also refer to the IEC connector which, although unlikely to fail, should be checked as well.
Is that picture on live TV? Does OnDemand/streaming make any difference? I'd expect the former but worth a check.
The two have different sources - might just make a difference in underlying cause.
Have you tried a different HDMI cable and/or port?
The VM set top box is possibly overheating which won't help. It needs to be in an open space.
The white coaxial needs to be snug and tight and free from any kinks.
It sounds like a dodgy connection. Try wiggling the thick signal cable to see if that has any effect.
Messed around with all the cables last night and somehow managed to get it back on. Turned it on this morning and it's the same again. I've just swapped it over with my other box as that works fine in the other room and its the same so I'm thinking it's a problem with the white virgin cable that causing it.
leigh2538 wrote:I've just swapped it over with my other box as that works fine in the other room and its the same so I'm thinking it's a problem with the white virgin cable that causing it.
The only issue with this theory is that the "white cable" you're referring to is most likely the incoming co-ax feed. This carries live TV but not the internet connection - so VoD, streaming & apps wouldn't be affected.
The only cable common to linear TV & internet-based services, is the outgoing HDMI cable to your TV
