Nanny2-6
4 months agoTuning in
The new 360 remote does not sync
Just spent an hour getting my 360 to load, now the new 360 remote does not sync .. I can use the old V6 remote.. My TV plays through HDMI channel.. is that the problem it's an old set
Hi Nanny2-6
Welcome to the community forums.
Sorry to hear that you're having issues with your 360 upgrade.
If you're still able to use the V6 remote then it would mean that the set-top box hasn't been upgraded to the TV360 software as the V6 remote would cease to work when installed.
What happened please during the installation process on the set top box after you selected to install the software from the guide? Did you see any error messages or codes at all?