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newapollo's avatar
newapollo
Very Insightful Person
6 hours ago

Software update 5.22

My 360 boxes updated overnight to version 5.22.  There's no additional info showing about the update, just the usual "we've quashed some bugs etc"

Glancing through the Settings there are no changes showing, also I can't see any changes when looking through the shortcuts on the Home screen navigational menu.

The only actual changes I've noticed are that although still showing under the Apps > All Apps section that a few apps are temporarily unavailable when clicking on them.   The apps in question are :- Al Jazeera,  Deutsche Welle, and France24.

Also the back button doesn't work when leaving the Virgin Media Store app, however clicking on the Home button or the Guide button allows you to exit the app.

I don't put too much weight on Dutch changes as they are seldom the same as the ones in the UK, however I've had a quick look on the Ziggo (Dutch) site and they state that " a number of apps are temporarily unavailable, but may return later". They also list some apps that have been removed completely. No apps have been completely removed from the VM 360 boxes as part of this upgrade.

The current list of apps on the 360 (November 6th 2025) are:-  5, Al Jazeera, A-Maze-ing Mac,  Apple TV+, BBC iPlayer, BBC Sounds, Channel 4, Dance TV, DAZN, Deutsche Welle, Disney+, Fiit, Fireplace, Fishing TV, Fit at Home, France24, ITVX, Mubi,  Netflix, Paramount+, Pluto TV, Prime Video, QVC+, Radio Line, Rakuten, Solitaire Classic, Space Moodies, STV Player, Subscriptions, Tetris, U, VM Store, Wall Street Journal, World Poker Tour, You Tube

(Al Jazeera,  Deutsche Welle, and France24 temporarily unavailable)

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Some additional info that may or may not be related to the 5.22 update, but I feel it's needs to be noted as it may well be one of the bugs that were quashed.

    It's possible that the issue with Game of Thrones plus other programmes in catch up [an ever decreasing number as most so called "catch-up" is now played via the broadcaster's apps] now play correctly in HD without the HLG flag ineptly added incorrectly.

    Acknowledgements to  Richardr1​   for the info from <this post>

    "It looks to me as if this issue has been sorted. Looking at a couple of episodes that I'd previously watched from seasons 5 and 8, the HD versions now play correctly and no longer have an incorrect HLG flag. They play in HD and SDR as they should and do not cause the issues identified in this thread and other threads.

    I looked a couple of other programmes in catch up where there is both a UHD version and an HD version, and the HD versions now play correctly so hopefully it is sorted for all such content.

    I can't check the UHD versions, but they didn't have an issue as far as I am aware"