Virgin Media need to look at having a different PIN for PPV content than the general PIN for 360 box to avoid accidental purchases. There must be something that can be done. The old V6 box was much better for checking PPV purchases. Much less clear on 360.
Similar issue with accidental purchases. We’ve taken the PIN away from watershed shows and changed it to see if that helps. Agree that there really should be a separate PIN for purchases - they prob don’t want to change it because it makes them profit.
Forum TeamThanks for reaching out to us WestCBlues31, and a very warm welcome to our Community Forums!
Sorry to hear of the issues experienced with the accidental purchases on the set top box.
We take all feedback received on board and use this where appropriate to future business decisions that are made when moving forward.
Thanks,
David_Bn
