Replacement 360 noisy fan or HDD
I’m now on my third 360 unit.
The first one had an issue where the recordings just disappeared.
The second one had an issue where playing back a recording started from the end of the recording.
This third unit has not shown any issues other than it has a noisy fan or HDD.
This is especially noticeable on an evening when the volume is usually lower on the TV.
There are not necessarily any recordings happening which might suggest a fan.
Ive had engineer visits for each previous issue and from their information I know that:
Box 1: recordings disappeared. - Arris make
Box 2: playback jumped to the end - Humax make
Box 3: noisy fan or HDD - new Arris make
If there is no way if reducing the noise on the new Arris units I would rather revert back to the Humax unit that had an intermittent playback issue but at least was quiet.
Should I ring customer service to arrange this?