Re: V6 box update to TV 360 charge
Whilst talking to CS about renewing my contract (which I have not yet done)I was persuaded by them to upgrade my V6 box to TV 360. The V6 TV service was all ok before this. All the box now does is go to the 'WELCOME' page, bleeping in the V6 box - download arrow on screen - steady bright red light - then to a flashing bright red light - then a dimmer red light on the box.- download arrow - then off - steady white light on and off, then back to the 'WELCOME' page yet again several attempts all with the same result. Got all the info, SMS link guide new (not so) 'smart remote' with booklets, no TV at all except for Virgin TV GO. Have contacted CS who tried various remote actions to no avail. Tech are apparently calling me back.- W/I 5 DAYS! I don't think so - not a good start, in fact it could be the end of Virgin TV in this house. And to boot this cost me a £5 'activation fee' when I was told ' this upgrade was no charge', Me thinks I should be charging VM!!
