Forum Discussion

AS's avatar
AS
On our wavelength
7 months ago

Re: U channels

A recent announcement told viewers that U channels would be diaappearing from the channel guide and should be accessed from the menu. There are indeed on the VM menu, and on my smart TV apps, but they remain on the channel guide (and thus recordable). So it''s all fine I am just puzzled.

Doc AS

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  • japitts's avatar
    japitts
    Very Insightful Person

    A recent announcement told viewers that U channels would be diaappearing

    What recent announcement is this?

  • newapollo's avatar
    newapollo
    Very Insightful Person

    I believe the announcement was regarding the changes uktv made in July when they rebranded to 'U'. 

    There was no mention of channels disappearing from the channel guide however customers on VM's older V6 boxes would no longer be able to access UKTV’s catch-up content by clicking on the EPG interface, instead they would need to access that content by using the 'U' app or via On Demand?

    • newapollo's avatar
      newapollo
      Very Insightful Person

      Update:-

      There was no mention of channels disappearing from the channel guide, however the On Demand service for U (UKTV) which used to be accessable via the EPG on the V6 boxes closed.  Instead customers now access the catchup/on demand services via the U app.