Forum Discussion

KTBATH's avatar
KTBATH
Joining in
2 years ago

Re: OOPs. we couldn’t connect to Virgin box1

Hi there, I'm having exactly the same problem, when I try to access a recording from the main 360 box to watch on the mini box. It came up with OOPs. We couldn’t connect to Virgin TV 1. I called out ...
alhj1963's avatar
alhj1963
Joining in
9 months ago

Same problem do I need new mini box?

  • Zach_R's avatar
    Zach_R
    Forum Team
    9 months ago

    Hi alhj1963,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you're having some trouble with your TV service. Would you mind expanding on the problem you're experiencing exactly and what you've done thus far in an effort to resolve it?

    Thanks,
     

    • alhj1963's avatar
      alhj1963
      Joining in
      9 months ago

      I managed to fix it by connecting mini box with Ethernet cable. But I still can’t play any recordings on my iPad as it says I am not on home WiFi but I am