Forum Discussion

panostar's avatar
panostar
On our wavelength
28 days ago
Solved

Problem with optical connection to HiFi audio

Today I converted my V6 box to TV 360  and while it is generally working ok, I'm getting no audio through an optical connection to my amplifier for most channels, but just a few work fine.  e.g  channels 103 and 601  have sound but very few, if any, of the other channels have sound working.  I used exactly the same connections when the box was operating in it's V6 guise and never had any such problems.  Any ideas what's causing this and any solution?

optical sound
  • panostar's avatar
    panostar
    28 days ago

    I tried switching everything off and back on and that made no difference.  However, your second suggestion has been more effective.  I changed the Audio setting to pcm 2.0 and that has solved the problem.  Many thanks!

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    28 days ago

    Hi panostar​ 

    Have you tried rebooting the TV, 360 and amplifier?

    Also on the 360 go to Settings > Audio & Video > Audio output  and try the three different settings.

    • panostar's avatar
      panostar
      On our wavelength
      28 days ago

      I tried switching everything off and back on and that made no difference.  However, your second suggestion has been more effective.  I changed the Audio setting to pcm 2.0 and that has solved the problem.  Many thanks!

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    26 days ago

    Hello panostar,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your TV at the moment. Have you been able to get the sound restored with the advice from newapllo, or do you need further assistance?

    Kind Regards,

    Steven_L