Pixelation of TV and Recordings Wiped
Good afternoon
I have recently been experiencing issues with my TV 360 box with the signal breaking up on different channels.
Before the recordings wiped themselves this was also visible on the recordings too.
I have noticed it more on BBC One as well.
I had previously rang and spoke to someone, this issue was escalated to the second line team and made some sort of a remote change which seemed to work for a bit.
I have not had a chance to come back to Virgin Media, but this has been happening for a little while.
VM Forum Staff, please could someone get in touch to arrange for an engineer to visit, to check my levels and also replace the box as well (as far as I recall I wasn't close to the storage limit on my box, so I do not think it was that)?
Kind regards
Emma Edwards