Forum Discussion

Wils237's avatar
Wils237
Joining in
27 days ago

Paramount + not loading

Paramount + doesn’t seem to be loading - it’s just a black screen. 
I’ve turned the box off/on and restarted the router etc, but same thing happens. 
Can access via phone app, so Paramount itself is not the issue.
Any suggestions on how to fix this? 

1 Reply

  • Hello Wils237,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV box at the moment.

    Please could you try to turn your box off at the wall socket or unplug and plug it back in? This can sometimes refresh your box and resolve the issues that you're experiencing. 

    Please let us know how this goes.

    Kind Regards,

    Steven_L