Forum Discussion

gillymcgilly55's avatar
gillymcgilly55
Just joined
23 days ago

Not happy I am 70 years old

Yes I’m old but need help my 360 is somehow not connected to the wifi

please how do I redo it?

thanks

 

8 Replies

    • gillymcgilly55's avatar
      gillymcgilly55
      Just joined

      Thanks I have rebooted and now getting cs9999 but still not go apps recordings etc and now getting a black screen when I go to home.

      why can’t virgin admit that they have f*****d up and give us some compensation. This has been going on for weeks. 

      • japitts's avatar
        japitts
        Very Insightful Person

        This has been going on for weeks. 

        Given that your first post to this forum was ~3 hours ago, perhaps you could give some background to the problems you've been having with your TV service.

        That may help give better advice.

  • DO NOT GO 360

    you don’t get a new box just get a new remote.

    tell virgin that you dont want to change. I have had nothing but trouble since I changed.

    if you phone you can’t speak to a human.

    good luck

    • japitts's avatar
      japitts
      Very Insightful Person

      you don’t get a new box just get a new remote.

      FYI you'd added to someone else's thread who had a TiVo and not a V6. In their case they would have got a new physical box - the TiVo cannot be converted to run Horizon software.

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team

      Hi gillymcgilly55, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear you've had issues since changing to the 360 box. So we can offer support, please expand further on the issues you're having, along with what you tried already to resolve things. 

      Once we know more, we'll be in a better position to know how to help you. 

      Many thanks, 

  • jb66's avatar
    jb66
    Very Insightful Person

    I'd not be happy to be 70 either