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apresski62's avatar
apresski62
Just joined
21 days ago

No tv!

I just received a new 360 remote yesterday as I was told my old one wouldn't work with the new connection.It seemed to tune in OK but then went straight back to welcome and screen is now permanently stuck on 'Starting Up'.I have wi fi and home phone working but still no tv.The box goes from the normal white light back to flashing orange/red,accompanied flashing green wi fi and a two arrow icon.As you may tell i am no tech guy so any help whatsoever will be greatly appreciated!!

1 Reply

  • roy247's avatar
    roy247
    Hero
    21 days ago

    If the box was connected by wi-fi I would try connecting by ethernet cable if possible to see if that gets the box updated, you can switch back to wi-fi afterwards.