Forum Discussion

Nick_h's avatar
Nick_h
Dialled in
12 months ago

New box not working

Hi after a couple of weeks an engineer came today to re activate our old wall socket and install the box.

All good been using it for a few hours.

Turned it off to use a different plug socket and turned it on.

After a few minutes some text comes up then there is just a flashing green screen. No error messages just flashes green to black in about a 1 second interval.

Tried a different hdmi socket and checked cables etc but it was working fine before I turned it off.

Tried pressing + and power button while turning on for 30 seconds makes no difference.

Looks like its died can’t say I’m surprised after finding out they are made by Humax …. Will it have to be another one wasted day and an engineer visit or can a replacement be shipped out ?

5 Replies

Sort By
  • Nick_h's avatar
    Nick_h
    Dialled in
    12 months ago

    I take it back ! Looks like some dodgy HDMI comms … Hard power down on TV seems to have sorted !

  • roy247's avatar
    roy247
    Hero
    12 months ago
    Nick_h wrote:

    Looks like its died can’t say I’m surprised after finding out they are made by Humax …. Will it have to be another one wasted day and an engineer visit or can a replacement be shipped out ?

    I've had my Humax 360 boxes for 4 years this year with no problems so I guess this comment is based on a previous experience with a Humax made product.

     

     

    • Nick_h's avatar
      Nick_h
      Dialled in
      12 months ago

      Correct and as I said it was the tv however just because you’ve not had a problem in 4 years doesn’t mean no one else has !

      • roy247's avatar
        roy247
        Hero
        12 months ago

        A lot of the problem's with 360 have been with updated old V6 boxes made by Arris.