Solved
Virgin360 box not working
I've recently received a 360 box and it's not working. The 'welcome' screen comes up then nothing. I've tried all tips given to a previous poster. Broadband working fine.
Hi there Thistle17 👋 Welcome to our forum and thanks for your post 😊
Sorry to see you've been having issues with your new 360 😔 I've done a few system checks for you here and it looks like some further account checks are needed.
I'll pop you a PM to confirm some details so this can be done.
Regards
Nathan
