Forum Discussion

Sprool's avatar
Sprool
Tuning in
2 years ago
Solved

new 360 box apps freezing or not available due to boot error

When the box boots up it gives a quick warning message "some apps not available due to a boot error" in fact the only app I can get to work is Netflix. We are now paying for Paramount+ but cannot wat...
apps frozen
boot error
  • Sprool's avatar
    Sprool
    2 years ago

    I found the factory reset action on the setup menu, this time when it rebooted it downloaded and installed an update, which seems to have solved the issues.

Sprool's avatar
Sprool
Tuning in
2 years ago

weve had a couple of very lengthy phone calls with their help dept but nothing has addressed the problem. They suggested putting new batteries into the new remote control unit as well as turning off the hub and box then turning on again. The fact that its showing the boot error on startup suggests to me we have a faulty unit.

Sprool's avatar
Sprool
Tuning in
2 years ago

I found the factory reset action on the setup menu, this time when it rebooted it downloaded and installed an update, which seems to have solved the issues.