Forum Discussion

m1m8m89's avatar
m1m8m89
Joining in
2 months ago

Move TV in the house

Could someone advise what options to select when you call Virgin to book an engineer to come to the house as we want to move the position of the TV in the house and require new cables.

I pressed 2 then just got sent round and round in loops trying to identify issues with my TV that didn't exist.

 

Thank you.

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Just wait here a day or two for a CM Mod to pick this up and discuss.  The standard fee for non fault call-out is £25.

  • Hello m1m8m89,

    Welcome to the Community and thanks for taking the time to post here on the forums.

    I can arrange the appointment from here; however, I would need to confirm a few details via a private message, which I will drop over in a moment. Please look out for the private message, and we can get started.
    Kind Regards,
    Steven_L