Of late I have noticed missing episode information mainly on channel 177 Discovery HD.
When I try to watch Gold Divers series 19 the episode information is missing hence the episodes are getting all mixed up and out of order.
I have checked on IMDB and all the episodes numbers are listed.
Is anyone else experiencing the same issues?
There is Ep4 on 2 Sep and Ep5 on 9 Sep but no episode numbers and dates for later episodes. These later episodes might have been delivered to VM with missing or wrongly formatted episode numbers or without a valid air date tag, so VM just displays the only valid information it has - the titles.
The solution is to do a series recording and use IMDB to find out which episodes to watch in the right order.
That is what I've been doing but should I really have to be doing thus?
I can replicate this on my V6 EPG, thus a metadata issue seems the cause.
This should be emailed to mailto:tivoguideerrors@virginmedia.co.uk - you won't usually get a reply, but "generic data" should be rare for the mainstream channels.
I did that two days back japitts as I have done in the past. There are tons of new episodes listed in the specials season, most are repeats, some new, but all are missing season and episodes data.
Thanks for the reply
Forum TeamHi Stubill,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear there has been some issues with the episode information. If you've emailed the team on the email that japitts has given, they will raise this and resolve things remotely.
We'd recommend rebooting your box to ensure any updates that are processed go live on your box 😊
Let us know if you have any further issues.
Many thanks,
