Forum Discussion

Abrahs's avatar
Abrahs
On our wavelength
8 hours ago

LG Sound Bar auto-on no longer working since adjusting 360 audio settings

I adjusted the settings in my 360 box to link the Virgin remote to control the sound on TV. However, since then the sound bar no longer turns on automatically when the TV is turned on - as it used to. It does, however, turn off when both the TV and Virgin box are turned off.

I have an LG TV and an LG soundbar using the optical connection straight from the TV to the soundbar. All worked perfectly for many years until I upgraded to 360 and used the 360 box audio settings to link the TV sound to the 360 remote. I've tried to revert but nothing I do seems to resolve this. I have to turn on the sound bar with it's own remote every time I turn in the TV/Virgin box. This defeats the promise of "only one remote to control all devices".

Any ideas anyone please?

 

1 Reply

  • roy247's avatar
    roy247
    Hero
    4 hours ago

    If your TV and soundbar support Dolby Atmos you really need to connect the soundbar to your TV's HDMI-eARC connection and the 360 to the TV using one of the other HDMI inputs and set the 360 audio to follow content. Also make sure everything is HDCP version 2.2 compliant for 4K viewing, TV, soundbar and cables. The 360 one power option also needs to be set to on and HDMI control turned on on the TV and soundbar.

    If the options above are not available it should still work if you have correctly paired the 360 remote to both the TV and soundbar, it does seem to use infra red for tuning soundbars on not connected by HDMI cable just make sure you point the remote at the soundbar.

    What model LG TV and soundbar do you have, I didn't have any problems with my LG TV and soundbar, I have moved the TV to my old Yamaha soundbar and mini box and it's connected using an optical cable and it all the turns of and on.