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Ian_72's avatar
Ian_72
Tuning in
4 months ago
Solved

Large button controller

hi, I am a brand-new virgin customer. I am visually impaired and severely disabled and require a large button controller. I have spoken virgin to ask if there is such a thing and they have said no! W...
  • roy247's avatar
    roy247
    4 months ago

    Hi Ian_72,

    You could look at the oneforall remotes the URC7125 and URC1240 seem popular choices but not sure if they have larger buttons.

    The URC-6820 does have large buttons and according to a review on Argos  does work with the 360.

     

Ian_72's avatar
Ian_72
Tuning in
4 months ago

Thank you, Roy 247,  that’s the two boxes I have. How do I upgrade to a 360 box? And what is the extra cost?

 

 

roy247's avatar
roy247
Superstar
4 months ago

Hi Ian_72,

If you are in a full fibre area you won't be able to have 360 you need to be in a coax area, I assume you are in a full fibre area because you have 2 stream boxes in a coax area you can only have 1 stream, this would also explain why you were sent 2 stream boxes.

@nodrogd's answer in this thread might help explain the situation, I believe you also need a hub 5x if you live in a full fibre area.