Forum Discussion

Gia2's avatar
Gia2
Just joined
2 years ago

How to add another box

I want to add another TV 360 box in my home but cannot find a way to upgrade?

  • The best way is to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone and select the "leaving option" and speak to retentions who will make the changes to your contract and organise an installation because you will need a coax connection installing for the mini box.

     

     

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Some agents say - incorrectly - that the mini box does not need coaxial cable. You will need a manned installation as the cable has to be split (so it's free), and you'll also need a connection to the hub (Ethernet cable is best).