Hi Zach, my father is 91, hearing and sight impaired and the tv remote for the 360 box is too small. He cannot use the voice activated prompts to change channels. Is there a larger, universal remote he can buy that's compatible with the 360 box. Thanks, Joe.
Forum Discussion
8 Replies
- Carley_S
Forum Team
Hi joerob55
Welcome back to the Community Forums.
Sorry to hear of the concerns you have with the remote. There aren't larger remotes that we can offer for the TV360, this set-top only has 1 remote. Are the buttons for the voice-activated prompt not working or is it that your father is struggling the use it?
The Community might be able to assist with any third-party remotes that are suitable and compatible with the TV360, if that's what you'd prefer to look into.
Hi Carley, thx for your reply. A VM customer service assistant gmhas ordered a third party remote for me. Cheers, Joe.
- Robert_P
Thanks for the update and glad to hear the team were able to assist. If you have any other queries or need assistance in the future please don't hesitate to reach out here.
