Forum Discussion

notmyrealname's avatar
notmyrealname
Dialled in
5 months ago

free box swap

Had email to say Netflix won't be supported soon on Tivo but can have free swap to V360, happy to go ahead but how do we speak to someone in the UK these days, no offence but difficult to understand the foreign call centre guys?

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Just be aware there are a lot of differences between the two platforms.  Have a read on the Forum as some people dislike the 360 with a vengeance. 

  • japitts's avatar
    japitts
    Very Insightful Person

    To add to the previous response, Netflix is fully supported on the V6 which runs the exact same software as your TiVo - on the same hardware as the TV360.

    A change to TV360 is akin to changing between Apple & Android, so make any change with an informed mind.

      • Tavis75's avatar
        Tavis75
        Super solver

        notmyrealname wrote:

        Just to clarify, it’s the TiVo that will be replaced



        You can't mix V6 and 360 boxes on the same account, so although only the TiVo will be replaced by a 360 mini box (with no hard disk or tuners), the V6 will also be converted to a 360 master box (they use the same hardware but have different software).

        As mentioned, there are a lot of features missing from the 360 compared to the V6, which have been covered many times on here, so it's definitely worth checking what you'll lose.

  • japitts's avatar
    japitts
    Very Insightful Person

    Indeed so. And there's 2 possible replacements for a TiVo

    Clear upgrade to a V6. Or an arguably sideways move to a TV360.

    Both run the same hardware. V6 runs the same TiVo software, TV360 runs Horizon software that's different.

    There are pros & cons of both.

  • newapollo's avatar
    newapollo
    Very Insightful Person

    notmyrealname  doesn't specifically state that they have more than one TV set top box.

    If they do have more than one set top box then I suggest that they ask for the tivo to be swapped out for a V6 box.  That way (if they do have two TV set top boxes) then both will have hard drives and they can switch to TV360 at a later date.

    Migrating to TV360 would then be an over the air process to the V6 boxes, ensuring that notmyrealname  retains two boxes with hard drives.