Forum Discussion

Sharpey's avatar
Sharpey
On our wavelength
6 months ago

Error upgrading my V6 box to 360

Just tried to upgrade my V6 box to 360 and i got "Upgrade failed. Sorry the installation hasnt worked. Please come back later and try again. (error MA1/4/11)

what does this mean? 

 

  • Same with me. error MA1/4/11. Tells me to come back and try again later. Did that. Still never worked!!

  • Have you been given the Virgin 360 remote?

    The conversation from V6 to 360 will only work if you have the correct remote. 

    • Sharpey's avatar
      Sharpey
      On our wavelength

      Yes i have the remote.... i left the box unplugged overnight and when i got home from work today i tried it again and it updated fine. 

  • Glad it's sorted, I hope you like the 360 format. 

    It gets alot of bad press on here but I really like it, it's different and takes getting used to.