Forum Discussion

Sunshiny's avatar
Sunshiny
Tuning in
4 months ago

Error CS2002

Well I "upgraded" to a 360 box and set up went fine. Except I couldn't access the channel 4 app for catch up and one or two other things were glitchy like it wouldn't pair with itv app either. So I thought I'd switch it off at the plug and see if that helped. It didn't and now I get error messages, this channel has failed, we can't show you this channel, check your cables etc. Checked cables, factory reset twice and I can't watch anything. Just tried to watch a recording and now it's completely crashed.

TV 360
Tv360

7 Replies

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    4 months ago

    Hey Sunshiny, thank you for reaching out and we are so sorry to hear about your 360 box issues.

    We can see you've spoken to the team since this post, did they manage to help you or are you still looking for some support on this matter?

  • CMJONES's avatar
    CMJONES
    Just joined
    2 months ago

    Error code.  CS2002.  I have been experiencing the same problem for the past 2 days.  Have run all the same tests but nothing has worked. Please advise.

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team
      2 months ago

      Hi CMJONES, 

      I'm very sorry to hear about the issue you've been having with your Tv service. 

      I am happy to take a look into this for you.

      I will private message you now to confirm your details. 

      ^Martin

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 months ago

    Some of the older V6 boxes just don't like the 360 software upgrade.  The only solution is another 360 box.

    • Mr_K's avatar
      Mr_K
      Knows their stuff
      2 months ago

      Wonder what VM do with all the boxes knackered by being "upgraded" to 360. They must have many skip loads of them. Send them to Honduras to be recycled in the sea ?