Error Codes

I have problems with playing recordings and pausing live tv.  CS2000 and CS2214.  I have followed all the suggested steps to rectify but problem still exists.  What else can be done?

Which" suggested steps" have you actually tried?

Have you tried  a factory reset of the 360 box?. 

(To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. It's actually misnamed and only a partial system reset and not a complete factory reset. You are given 2 options

Keep Recordings
Format Disk

Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. You will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again. Also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.)

I had to have a new box installed as the hard drive had gone.  Unfortunately, I lost all my recordings but at least it is working again.