Forum Discussion

johnh11245's avatar
johnh11245
Joining in
2 years ago

Error code 2200 and 2217

Error code 2200 and 2217

Virgin media recordings and playbacks are not working. I’ve had an engineer in and a new box still not working.

6 weeks still no fix

paying a lot of money for service I’m not receiving

 

2 Replies

  • Zoie_P's avatar
    Zoie_P
    Forum Team (Retired)

    Hi johnh11245,
    Thank you for your post and welcome to our forums 🙌 I am so sorry to hear you are having some issues with your services, we would love to help you with this, I have had a look on our systems and can you please reboot your hub and boxes? Please let us know how it goes.
    Thanks,

    Zoie

    • johnh11245's avatar
      johnh11245
      Joining in

      ??????

      done that, I don’t know how many times. Another engineer coming out Friday.

      🤞