Forum Discussion

Gavlar6's avatar
Gavlar6
On our wavelength
2 months ago

Disney+ privacy policy

When I try to access Disney+ the first page shown is the privacy settings page rather than my avator. When I try to confirm the setting I get the "oops something went wrong. Try again later" page. Disney+ works fine on my tablet without the privacy page  being shown.

5 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Gavlar6 

    Thanks for posting and welcome back to the community,

    Is this error code only on your TV and is it through the TV box itself?

    Best,

    • Gavlar6's avatar
      Gavlar6
      On our wavelength
      2 months ago

      Hi John -GS,

      Yes, the error is through the TV box.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team
        2 months ago

        This will be a connection issues Gavlar6, can you try and delete the app and re install it. 

        Also are you having this on any other apps?