Forum Discussion

Gavlar6's avatar
Gavlar6
On our wavelength
27 days ago

Disney+ privacy policy

When I try to access Disney+ the first page shown is the privacy settings page rather than my avator. When I try to confirm the setting I get the "oops something went wrong. Try again later" page. Disney+ works fine on my tablet without the privacy page  being shown.

5 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    25 days ago

    Hi Gavlar6 

    Thanks for posting and welcome back to the community,

    Is this error code only on your TV and is it through the TV box itself?

    Best,

    • Gavlar6's avatar
      Gavlar6
      On our wavelength
      25 days ago

      Hi John -GS,

      Yes, the error is through the TV box.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team
        23 days ago

        This will be a connection issues Gavlar6, can you try and delete the app and re install it. 

        Also are you having this on any other apps?