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Hughes2207's avatar
Hughes2207
Joining in
24 days ago

Constant CS2002 Errors after 360 upgrade

Since upgrading to 360 on a V6 box ----- 

Constant CS2002 Errors / CS2217 Errors / TV Black Screen / Service hanging 

Having to relog into all APPS / Recordings keep disappearing 

checked all wiring, checked all cables, having to reboot at least twice a night!! 

Any suggestions?? 

 

 

  • I have the same problems, VM must be aware as there are many posts saying same thing. Hopefully VM will sort it ….

  • Hi Hughes2207 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problems you've been having since upgrading to TV 360 😔

    I can see you've been in touch with the team since you posted. Did they manage to book an appointment for you?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel