Forum Discussion

SW666's avatar
SW666
Joining in
2 years ago

Cannot unpair 360 remote from TV

It is driving me mad that if I close my virgin box my tv goes off as well. I watch apps not available on Virgin. Also if my TV goes into standby the only option is to turn off and start all over again turning on my virgin box that I can only do by pressing the TV button. 

I have tried the hold tv and rewind buttons and have the auto power thing set to off. 

I think the unpairing is the only option. 

And once my TV turned itself on, never had that problem before. 

  • David_Bn's avatar
    David_Bn
    Forum Team
    2 years ago

    Thanks for reaching out to us SW666, and welcome back to our Community Forums.

    Sorry to hear of the issues with the un-pairing of the 360 TV remote.

    Can you please confirm if you've followed the advice from 1701-e and if this has been successful?

    Thanks,

    David_Bn