Forum Discussion

suebolton's avatar
suebolton
Tuning in
2 months ago

Blue power on screen freezes post 360 upgrade

We upgraded successfully to 360 and TV ok for 4 days however now it freezes on blue screen. We tried rebooting and switching box of then on manually to no avail. Help. We now have no TV

360 failure
360 upgrade problem

3 Replies

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    30 days ago

    Hi suebolton 👋.

    Thanks for reaching out to us, sorry to hear of the issues you are having with a blue screen on your TV. Can we ask since your post have you been able to get this resolved. Please let us know.

    Sabrina

  • roy247's avatar
    roy247
    Hero
    2 months ago

    Can you post a picture of the blue screen, I haven't seen this posted before.

    I am sure you have checked but is the TV HDMI input selected for the 360.