I am trying to watch a recording from one box (bed) on my other box (main) and receive the above message, I watched something earlier in the day with no issue, I can watch tv on bed, online services like Netflix and watch recordings from main box on the bed box so the box is on and connected (i have also reset the network connection and that's showing no issues), but can't watch recordings from the bed box on my main box
Make sure that both boxes are turned on and not set up in Eco Start . They need to be on either Fast Start or Active Start (Settings > System > Power Consumption)
Both boxes are turned on all the time, just the bed box isn't connecting, but is still able to watch recordings from the other box and on demand services so is connected, can't do remote recording or watch recordings from that box onto my other box
Have you also tried rebooting both boxes by switching the power off and on again with the switch on the back of the box after putting them into standby.
