Forum Discussion

Madscally's avatar
Madscally
Tuning in
2 years ago

Auto switch off won’t turn off

The auto switch off message keeps appearing, but when I press ok to dismiss it, the message stays on show and the tv still counts down and switches off. I changed it to 24hrs and from eco to active and that didn’t work. I then changed it to fast and it still does it. Finally rebooted the box and that hasn’t fixed it either, so my tv keeps auto switching off every two hours. 

  • newapollo's avatar
    newapollo
    2 years ago
    Madscally wrote:

    The auto switch off message keeps appearing, but when I press ok to dismiss it, the message stays on show and the tv still counts down and switches off. I changed it to 24hrs and from eco to active and that didn’t work. I then changed it to fast and it still does it. Finally rebooted the box and that hasn’t fixed it either, so my tv keeps auto switching off every two hours. 

    Is it your TV that is auto switching off after 2 hours or your 360 box?  The way your post is worded makes it sound like it's the TV settings ssucch s eco mode that need looking at, and not the 360 box settings.

     

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 years ago
    Madscally wrote:

    The auto switch off message keeps appearing, but when I press ok to dismiss it, the message stays on show and the tv still counts down and switches off. I changed it to 24hrs and from eco to active and that didn’t work. I then changed it to fast and it still does it. Finally rebooted the box and that hasn’t fixed it either, so my tv keeps auto switching off every two hours. 

    Is it your TV that is auto switching off after 2 hours or your 360 box?  The way your post is worded makes it sound like it's the TV settings ssucch s eco mode that need looking at, and not the 360 box settings.

     

    • Madscally's avatar
      Madscally
      Tuning in
      2 years ago

      Thanks for that, I remember I reset the tv to factory settings for another issue, so I will go back in and check it. 

      • Arissa_H's avatar
        Arissa_H
        Forum Team
        2 years ago

        Hi Madscally 👋🏼.

        Thank you for getting back to us. Glad we was able to help.

        If you have any other issues, please don't hesitate to reach out us on here or give us a call on 👉🏼 0345 454 1111. 

        Thank you.