Apple TV +
Anyone else having issues with Apple TV +, suddenly very jumpy, like it's losing signal for a split second, even sound bar registers it's gone and come back. I'm connected via ethernet and nothing else is affected.
Forum Discussion
10 Replies
Have you tried rebooting the 360?
Yes a couple of times
- Alex_RM
Forum Team
Hi Dazza123,
Thanks for posting, and sorry to hear you're having sone issues with Apple Tv+
Can you confirm if any other apps are having an issue? Has there been any change since your post?
Alex_Rm
Just started to watch it again as I had to remove ethernet cable as that wasn't registering and I thought that might have been the cause but no change, not happening to any other apps or recorded shows, it's literally just sound goes for a split second
- Arissa_H
Hi Dazza123 👋
Thank you for coming back to us and sorry to see it is still on going and the sound also goes for a split second 😞
Please can you try the following steps here:Reboot your 360 box, If there are no changes or updates being shown, and the content remains the same, try accessing the app. If you have a smart TV, please install and use the app directly on your TV.
Let us know how you get on.
The app isn't on my smart TV and reboot does nothing
Hi There, I'm having issues with the same thing. Audio cuts out for a split second every 30 seconds or so, using the apple TV app through the virgin streaming box. Can't install the apple TV app directly onto the TV as not available.
The streaming box from virgin just doesn't seem capable of dealing with the various streaming apps (also has issues with Netflix, takes ages to load)
- John_GS
Thanks for posting and welcome to the community.
Sorry to hear of any issues with Apple TV. Can you confirm do you have any other third party equipment such as a soundbar attached? If so, can you remove any and all third party equipment to test this?
Best wishes.
We have the same issue. No other apps or catch up services glitch like Apple TV+. A couple of frames are lost to freezing and sound drops. We have rebooted our 365 / V6 converted box. We have tried all combinations of sound PCM 5.1 jitters, pcm 2 is a waste of time on a 5.1 soundbar! Follow content is the least disrupted. There is no pattern to the jitters. We are going to a sound bar either by hdmi or optical. This only occurs on the VM app. Roku stick works just fine, shame we have to jump out of VM to see Apple TV+
